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Genting Casino review 2020: accurate ratings on the operator’s main services

3 April 2020
par Alina Balas

Commercial content | New Customers Only | 18+

This Genting Casino review provides you with the latest information on everything that Genting Casino has in store for its new and existing players. We will talk about things such as the current welcome offer, mobile app compatibility, customer service evaluation and much more.

Genting Casino review Our rating
Welcome offer 100% Bonus Deposit Match up to £100 + £5 Casino Bonus


Casino games 4/5
Live casino 4/5
Mobile App 4/5
Other promos 4/5
Customer service 5/5
Overall rating

Welcome Offer T&Cs: 

key T&C: 100% Bonus – On your 1st Deposit between £20 - £100: 20x wagering on combined deposit and bonus total (% game weightings and play restrictions apply). Max bonus bet £5 (£10 live casino) 15 days to accept, 40 to complete. £5 bonus: After deposit bonus wagered, selected games only. 1x wagering, 7 days to accept, 7 to complete, max withdrawal from winnings £100. Full T&C’s Apply

Welcome Bonus: 5/5

New customers who decide to create an account with the operator will have the chance to claim a welcome bonus of 100% Bonus Deposit Match up to £100 + £5 Casino Bonus using the Genting Casino promo code. Please note that this offer is much more generous than many other casino sites.

Just like with any other casino welcome offers, this one also has a few bonus rules players need to watch out for:

key T&C: 100% Bonus – On your 1st Deposit between £20 - £100: 20x wagering on combined deposit and bonus total (% game weightings and play restrictions apply). Max bonus bet £5 (£10 live casino) 15 days to accept, 40 to complete. £5 bonus: After deposit bonus wagered, selected games only. 1x wagering, 7 days to accept, 7 to complete, max withdrawal from winnings £100. Full T&C’s Apply

Casino games: rating 4/5

In our Genting Casino review, we must also talk about the wide range of casino titles available at the operator. Customers will have over 300 games to play either directly from the website or via their casino software. The latter needs to be downloaded first.

The casino games available at Genting Casino are signed off by one of the biggest game developers, Playtech. Their game category is divided into:

  • Table games
  • Slots
  • Jackpot
  • Roulette
  • Blackjack
  • Video poker.

For slots, there are over 200 titles to choose from and this included simple games with a few reels, 3D slots and much more.


We must also mention in this Genting Casino review that all of the games available at the operator have a short description attached to them, the chance to practice the game before playing, details on how to play, how to bet, options, information on rules and more.

Available table games:

  • 3 Wheel Roulette
  • Blackjack
  • Double Bonus Spin Roulette
  • Triple Bonus Spin Roulette.

Available slots:

  • Cleopatra
  • Lucky Lady’s Charm
  • Mega Joker
  • Imperial Dragon
  • Book of Ra Deluxe 6
  • Elephant King
  • Romeo & Juliet
  • Harley-Davidson.

Available jackpot games:

  • Count Duckula
  • Megajackpots Siberian Storm Slots
  • The Pig Wizard
  • Winstar Slots.

Live casino: 4/5

This Genting Casino review wouldn’t be complete if we don’t mention the live casino feature available at the operator. The product is very well developed and implemented, offering players access to live dealers. Having their own dealers, the casino manages to offer an incredible experience when it comes to live games. Plus, the high-quality stream is also something to keep in mind.

For the live casino games, customers can cherry pick from blackjack, roulette, 3 card poker games, and games with different sizes and rules. What’s more, during 5pm and 5am, the operator puts at your disposal Crockfords VIP tables daily.

Live casino games

To give you an idea of what live casino games you can play, we include in this Genting Casino review a few titles such as:

  • Roulette Live Manchester
  • Roulette Live Birmingham
  • Football Studio
  • Vegas Roulette
  • Live Ultimate Texas Hold’em
  • Genting Live Roulette
  • Live Blackjack Party
  • Live French Roulette
  • Live Diamond VIP Blackjack
  • Live European Roulette
  • Live Casino Hold’em.

For each option, you have a short game summary and additional information to read before hitting the PLAY button. The live casino feature is also available on the mobile app.

Mobile App: 4/5

The Genting Casino mobile app is available on both iOS and Android devices. The app can be downloaded from the App Store and Google Play, depending on which operating system you use.

The app is pretty good to use, with a neat and friendly interface and access to all sorts of perks such as:

  • Live casino games
  • Big selection of online casino games including to high stakes tables
  • Safe and secure member’s account management
  • Regular mobile-specific bonuses.

Other promos: 4/5

Apart from the exclusive Genting Casino welcome offer when registering with the promo code the sportsbook has other regular promotions in store for its customers.

Other promos Genting Casino

Among the latest ones, we mention (now expired):

  • World Cup Roulette bonus – available during each of the World Cup 2018 matches (customers are required to have £10+ real money in winning bet on the bonus number in order to qualify for a £10 bonus; terms and conditions apply)
  • Jackpot King Games – customers have the chance to get in the race for one big progressive jackpot and other 11 games to win in
  • Genting Points – this bonus gives players the opportunity to convert points into cash; even if they win or lose, the points will be accumulated at the same rate.

For constantly update information on promotions, check our Genting Casino review regularly.

Customer service: 5/5

We dedicate the last part of the Getting Casino review to evaluating the customer service of the casino operator. The biggest upside with their customer support is that this service is available 24/7 for customers. This means that for any queries, member’s account issues, or information on bonuses and terms and conditions, players are more than welcome to get in touch with the agents.

The downside is that their live chat support isn’t accessible yet via mobile.

Contact method Live chat Telephone Email
Access details Accessible via website (not mobile) Members ought to request a call back by clicking on the corresponding field in the Contact section of the casino’s website
Availability times 24/7 24/7 24/7

Genting Casino payment options

At Genting Casino, members can make secure deposits and request fund withdrawals from their account by using the following methods.

Payment method Minimum deposit Transaction fee Processing time
Debit Cards (Maestro, Visa Delta, Visa Debit or Visa Electron) £10 Free Instant
Through UK Genting Casino shops £50 Free Instant

To withdraw funds via debit cards, it may take between 3 to 4 business days for UK customers to see their funds in their bank accounts. If withdrawing via one of Getting casinos, this process is usually immediate, but it can also depend on necessary security checks.

Deposit options

Overall Genting Casino review: 4/5

All in all, the Getting Casino review shows that there are lots of upsides and benefits customers can take advantage of when registering with the operator. Having a live casino feature, a wide selection of casino games and generous welcome bonuses are among the top perks we’d recommend taking into consideration.

In the Getting Casino review table below, we will recap the main pros and cons of what the operator has to offer.

What we like What we don’t like
Live casino feature available No possibility to deposit or withdraw using e-wallets such as Skrill or Neteller
Mobile app compatible with iOS and Android operating systems Not enough regular promotions for existing players
24/7 customer service
  • Bet and play with Genting

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