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Discover the current Genting Casino payment options available

3 April 2020
par Alina Balas

Commercial content | New Customers Only | 18+

In this article, we will explain new players of Genting Casino how deposits and withdrawals work at the operator and what Genting Casino payment options are currently accepted on the site. We will cover details such as fees, maximum Genting Casino deposits, minimum withdrawals, the processing time for transactions and more.

Step by step guide to Genting Casino payment options

Knowing what Genting Casino payment methods are up for grasp at the operator before creating an account is essential. You will need to place deposits and will want to withdraw your winnings as soon as you start playing, that’s why we want to help you get the ins and out of the Genting Casino deposit methods and withdrawing alternatives.

How to make a Genting Casino deposit

In order to make a Genting Casino deposit, you only need to follow a few basic steps, starting with creating an account at the casino operator:

  1. Create your member account by filling in the sign-up form
  2. Log in to your account and click CASHIER
  3. There, you will be directed to the Genting Casino payment options
  4. Choose the preferred Genting Casino payment method
  5. Register your card by inputting your card details
  6. Select the amount of money you’d like to deposit.

To make a Genting Casino deposit using the casino download software, players can only have access to the cashier in the Play for real money mode. The steps are the same as the ones above.

Deposit and withdraw

If payment by card: only debit card available

Members should know that they may be asked by their bank provider to verify their accounts with a secure password. Once this has been completed, the card will be registered into their Genting Casino account.

While making your first deposit after sign-up, you can also claim a welcome bonus available only to new players.

How to make a withdrawal

If you want to action a withdrawal of funds from your casino account, you have to:

  1. Log in to your member’s account
  2. Go to CASHIER
  3. Go to the withdrawals section and choose the amount of money you’d like to withdraw.

Genting Casino payment methods: details

We have selected for you a list of the current Genting Casino deposit options accepted by the casino operator. Check the table below for more information and minimum deposits, payment fees and processing time.

Payment method Minimum deposit Maximum deposit Payment fee Processing time
Debit Cards (Maestro, Visa Delta, Visa Debit or Visa Electron) £10 N/A Free Instant
Credit Cards (Visa or MasterCard) £10 N/A Free Instant
Through UK Genting Casinos £50 N/A Free Instant

If payment by card: only debit card available.

Below you will find a table dedicated to the Genting Casino withdrawal methods including details on minimum fees and processing time.

Withdrawal method Minimum withdrawal Maximum withdrawal Payment fee Processing time
Debit Cards (Maestro, Visa Delta, Visa Debit or Visa Electron) £10 N/A Free 3-4 business days for UK customers, rest of the world 5-7 business days
Credit Cards (Visa or MasterCard) £10 N/A Free 3-4 business days for UK customers and 5-7 business days for customers from outside the UK
Through UK Genting Casinos £50 N/A Free Instant (depending on necessary security checks)

If payment by card: only debit card available

Regarding any Genting Casino withdrawal actions, the operator has no maximum amount players can withdraw per day, but withdrawals that are bigger than £25,000 may be subject to additional verification.

To place a Genting Casino withdrawal request through one of Genting Casino’s shops, you need to log in to your account and select which Genting Casino club you want to collect your funds from. When the security checks will be done, you will be advised via email that you can go and collect your funds. Don’t forget to bring a photo ID to the cash desk.

FAQ – Questions Concerning Genting Casino Payment Methods

Here are a few of the most common questions players may have regarding Genting Casino depositing methods and more.

  • Are payments secure at Genting Casino?

Players ought to know that all their details and information is stored and saved securely in the system. These are used to process the activation and the managing of players’ member’s account only.

  • Which currencies are available on the casino site?

UK customers can only play at this casino using GBP (£).

  • How can I set a deposit limit?

In case members want to take a time off from playing and limit their deposit levels, they can request this by contacting the customer support team or set them in their account. In addition, members can opt for self-exclusion for a minimum of six months. This can be requested by getting in touch with the Genting Casino customer team.

  • What is the customer verification process?

Security checks and customer verification processes are put in place in order to maintain a high level of security. Genting Casino may require documentation that will help them keep your account safe. These documents can vary from proof of identification, bank statements, proof of address.

  • I haven’t received my withdrawal yet, what should I do?

On the off chance that you haven’t received your withdrawal yet, make sure you get in touch with the Genting Casino customer team as soon as possible. In case your request is still pending and hasn’t been processed yet, they may be able to help you and cancel it.

  • Can I cancel a withdrawal?

At the moment, Genting Casino doesn’t mention anything about the option of reverse withdrawals on their site.

Genting Casino customer service evaluation

Genting Casino has a great customer service team up its sleeve, a team that’s always ready to give you a hand with any information you need and queries you may have. For questions on the available Genting Casino payment methods or any issues regarding your member’s account, you can contact them 24/7.


Having the possibility to get in touch with their agents at any time is an incredible asset for a casino looking to attract new members. They do, as they say on the site, go to great lengths to ensure that their members’ time online is enjoyable in every way.

To contact the Genting Casino customer service, use any of the following methods:

  • Live chat – service accessible via the website 24/7 (except Christmas Day).
  • Email –
  • Phone – go to the website and request a call back

To use the live chat service, go to the Genting Casino website and click on the Live Help button. The operator doesn’t offer a live help support on their mobile app.

  • Bet and play with Genting

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